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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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21 Q. A scene I only partially shot is showing up as complete in my Progress Report. How do I get it to count as partial instead? Posted 06/28/2026 Script Dept
22 Q. I'm confused by the different prices. What does the MovieSlate app itself cost, and what are Pro Features and Script Dept? Posted 06/28/2026 Sales
23 Q. When I tap the circle to mark a take, the numbered bubble lands all the way over at the far right edge of my script page. How do I control where it shows up? Posted 06/28/2026 Script Dept
24 Q. The production I'm on uses an Ambient Master Lockit with a Wi-Fi dongle for camera and audio sync. Can I connect MovieSlate to the Lockit over Wi-Fi? Posted 06/28/2026 Timecode Sync
25 Q. I need MovieSlate's exported clip filenames to match my camera's filenames (for example, an ALEXA 35) so the clips link up correctly in Silverstack. How do I set the filename format? Posted 06/28/2026 General
26 Q. Our crew can't get our iPads/iPhones to sync with each other on our studio's locked-down Wi-Fi network. One device never shows the others, and the 'Choose Remote Control' option never appears. What do we need our IT or Wi-Fi people to change? Posted 06/27/2026 WiFi Device Sync
27 Q. I'm connected to my BETSO WTCS-1's Wi-Fi but MovieSlate won't communicate with the slate. What are the correct steps to receive its timecode? Posted 06/27/2026 WiFi Device Sync
28 Q. My crew mostly uses Android tablets rather than iPads. Is there an Android version of MovieSlate? Posted 06/27/2026 General
29 Q. I take photos linked to individual takes, but no matter how I export Facing Pages or Editor's Log reports, the photos are never included. How do I get them to appear? Posted 06/27/2026 Script Dept
30 Q. The timecode is frozen and won't free-run. Is this a settings issue? Posted 06/27/2026 Timecode Sync
 257 FAQs found
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