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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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181 Q. My new iPad doesn't have a headphone jack. How do I connect a timecode cable for LTC sync using USB-C? Posted 05/23/2026 Timecode Sync
182 Q. Is there a weekly or daily subscription option for Script Dept or Pro Features? Posted 05/23/2026 Sales
183 Q. Is it possible to export a Pre-Production Breakdown, Production Report, or Editor's Facing pages as a CSV or spreadsheet file? Posted 05/22/2026 Script Dept
184 Q. Can breakdown elements like props, costumes, and locations automatically populate? Posted 05/22/2026 Script Dept
185 Q. I can't reset my MovieSlate Cloud password — the reset email isn't arriving, the security questions aren't working, or the reset link isn't opening. Help! Posted 05/22/2026 MovieSlate Cloud
186 Q. What are the Sound Department Specifications? Posted 05/11/2026 Sound Dept
187 Q. I lost access to my Pro Features or Script Dept features! Posted 05/23/2022 Pro Features
188 Q. Why doesn't Script Dept Breakdown recognize all my scenes? Posted 03/30/2022 Script Dept
189 Q. I've used the Member Share feature to send a project to a colleague but they have not received the email with their Share Code, what can I do? Posted 08/30/2021 MovieSlate Cloud
190 Q. I signed up with MovieSlate Cloud, when should my account activation email arrive? Posted 08/30/2021 MovieSlate Cloud
 265 FAQs found
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