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Frequently Asked Questions
We know you have them, here are answers to the common ones.
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Date  |
Topic |
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181
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Q. I've used the Member Share feature to send a project to a colleague but they have not received the email with their Share Code, what can I do?
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Posted 08/30/2021
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MovieSlate Cloud
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182
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Q. I signed up with MovieSlate Cloud, when should my account activation email arrive?
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Posted 08/30/2021
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MovieSlate Cloud
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183
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Q. My Snippets lists sometimes appear empty, how can I fix this?
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Posted 02/20/2021
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184
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Q. I've upgraded to iOS / iPad OS 14 and I can no longer sync to other MovieSlate apps or my WiFi timecode source, how do I resolve this?
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Posted 10/22/2020
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Troubleshooting
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185
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Q. Is it possible to silence all other notifications, text and emails, but still hear the clap when needing to slate?
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Posted 09/16/2020
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General
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186
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Q. Why aren't my report emails being sent from my Gmail account?
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Posted 09/16/2020
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187
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Q. The iPad's internal speaker is not loud enough to hear, can I use an external speaker?
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Posted 09/15/2020
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188
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Q. I'm trying to email my lined script reports but the iOS Mail app is telling be the file is too big to email, what can I do?
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Posted 09/15/2020
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Script Dept
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189
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Q. How do I correct Script Dept logging mistakes?
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Posted 09/05/2020
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Script Dept
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190
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Q. Is MovieSlate available for Android, Windows, Surface, macOS, Linux, etc?
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Posted 08/28/2020
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General
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