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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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151 Q. Can MovieSlate output LTC timecode to a Tentacle Sync E through a cable to jam-sync the Tentacle? If so, what kind of cable do I need? Posted 05/27/2026 Timecode Sync
152 Q. Does the Video tab in MovieSlate connect to video devices other than Teradek, like a Screenport SDI+? I'd love to have my grabs save directly to the take note. Posted 05/27/2026 Pro Features
153 Q. I sent my annotated script to another script supervisor but they can't see any of my markup lines — only the logging data shows up. How do I fix this, and how do I control which annotations are public or private? Posted 05/26/2026 Script Dept
154 Q. Out of nowhere I got an "unapproved purchase" message and all my feature tabs disappeared — only Settings and Help remain. My payment is fine. What do I do? Posted 05/26/2026 Troubleshooting
155 Q. My newer iPad only has a USB-C port — no headphone jack. Which adapters have been tested and confirmed to work for connecting an LTC timecode cable to MovieSlate? Posted 05/26/2026 Timecode Sync
156 Q. If I buy MovieSlate on my iPhone, can I also install it on my iPad without paying again? Posted 05/26/2026 Sales
157 Q. I'm trying to use the Sync to Camera feature with my Arri Alexa Mini, but it's not working. Is MovieSlate compatible with the Alexa Mini for camera sync? Posted 05/26/2026 Timecode Sync
158 Q. Does MovieSlate support exports or reports that are compatible with DaVinci Resolve? Posted 05/26/2026 General
159 Q. I purchased MovieSlate Pro Features a long time ago but I can't remember which Apple ID or email address I used. Can PureBlend look up my purchase and restore it for me? Posted 05/26/2026 Sales
160 Q. MovieSlate was working fine, but now my tabs are gone and I can't log in or access my project. Did I lose my data? Posted 05/26/2026 Troubleshooting
 257 FAQs found
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