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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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141 Q. MovieSlate won't launch and I need to delete and reinstall it. How do I back up my logging data so I don't lose everything? Posted 06/02/2026 MovieSlate Cloud
142 Q. Every time I try to open MovieSlate it briefly shows a black screen and immediately closes. Restarting my iPad didn't help. How do I fix this? Posted 06/02/2026 Troubleshooting
143 Q. I have 'Auto-Save Performance Laps' turned on in MovieSlate, but my stopwatch laps are not showing up in the take notes or shot history. What am I missing? Posted 06/02/2026 Script Dept
144 Q. After updating to a new iOS version, my UltraSync Blue no longer appears in MovieSlate's sync options — only 'Connect to a song' shows up. My subscription is current. What happened? Posted 06/02/2026 Bluetooth Device Sync
145 Q. Can I use my own scene and shot numbering format in MovieSlate? My screenplay software uses a scheme like '81' for scene 8, shot 1 instead of the standard '8A' format. Posted 06/02/2026 General
146 Q. MovieSlate asks me to back up my work to MovieSlate Cloud every day. Is there a way to dismiss this reminder or turn it off? Posted 06/02/2026 MovieSlate Cloud
147 Q. Our company uses centralized procurement and we'd like to purchase MovieSlate for multiple employees with a single invoice rather than individual App Store accounts. Can we do this through Apple Business Manager? Posted 05/27/2026 Sales
148 Q. My iPad is stuck on an old iOS version that MovieSlate no longer supports. I deleted the app thinking I could reinstall it, but now I can't download it from the App Store. Can PureBlend make an older compatible version available? Posted 05/27/2026 Troubleshooting
149 Q. I need to change the source or mic information for takes that I've already rolled and logged. Is it possible to edit track info after a take has been recorded? Posted 05/27/2026 Sound Dept
150 Q. I have a production with pre-shoot days I want to label as Day -1 or Day -2, but I already have a Day 0 and Day 1 logged. How do I use the Search & Replace feature in MovieSlate to reassign those early shooting days to negative day numbers? Posted 05/27/2026 Script Dept
 257 FAQs found
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