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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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131 Q. My editor needs my script in .txt format for Avid ScriptSync. Can MovieSlate export the script as a plain text file? Posted 06/05/2026 Script Dept
132 Q. I searched for MovieSlate in the App Store and can't find it. Is the app not available in my country or region? Posted 06/05/2026 Sales
133 Q. I'm new to MovieSlate and want to learn how to use it. Is there a user guide, training videos, or other resources available? Posted 06/05/2026 General
134 Q. I'm trying to sync MovieSlate to a music track, but when I browse to it in the media picker, I can tap it but nothing happens — it doesn't get selected. The same track plays fine in the Music app. Posted 06/05/2026 General
135 Q. I drew coverage lines on my script page, but when I go back or start drawing on the next page, the lines I already drew have shifted or moved to different positions. How do I prevent this? Posted 06/05/2026 Script Dept
136 Q. I upgraded to a new iPad but when I signed in, my projects and history weren't there. How do I get my data from my old iPad onto the new one? Posted 06/05/2026 MovieSlate Cloud
137 Q. I've seen references to MovieSlate syncing with Arri and RED cameras. Which specific camera models are supported for direct WiFi or network sync? Posted 06/05/2026 App-to-App Sync
138 Q. I'm trying to sync MovieSlate to a timecode device over a cable plugged into the iPad's headphone jack, but I'm not getting any signal or sync. What am I missing? Posted 06/05/2026 Timecode Sync
139 Q. I was having trouble with MovieSlate — my tabs were missing or it said my purchase wasn't approved — so I deleted the app and reinstalled it. Now all my projects and history are gone. Is there any way to get my data back? Posted 06/04/2026 MovieSlate Cloud
140 Q. I see a Lap button on the stopwatch and a setting called Auto-Save Performance Laps. What does this feature do, and how do I use it? Posted 06/03/2026 Sound Dept
 265 FAQs found
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