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Frequently Asked Questions
We know you have them, here are answers to the common ones.
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Topic |
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101
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Q. I logged some shooting days on my iPad and other days on my iPhone. How do I get all of them together on one device without losing the data that's already there?
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Posted 06/16/2026
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MovieSlate Cloud
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102
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Q. MovieSlate is crashing and support asked me for a crash report. How do I find the diagnostic log and send it to PureBlend?
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Posted 06/16/2026
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Troubleshooting
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103
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Q. I want my estimated scene timing to show up in my report, but I can't find an option for it in the Progress Report. How do I include it?
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Posted 06/12/2026
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Script Dept
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104
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Q. When I import MovieSlate's CSV into DaVinci Resolve I have to rename the FILE column to match DaVinci's 'File Name' column, which means editing the CSV in Excel first. Can I rename the FILE field label inside MovieSlate so it exports the way I need?
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Posted 06/12/2026
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General
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105
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Q. I'm using MovieSlate's Multicam tab with my RED camera. When the DP starts rolling, MovieSlate starts a shot fine, but when he stops the camera MovieSlate thinks it's still rolling and won't stop the shot. What's going wrong?
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Posted 06/12/2026
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WiFi Device Sync
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106
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Q. I already shot and completed a scene. Months later that scene was omitted in new page revisions. Will the previously shot page, scene, and time counts in my Progress Report change to reflect the omission — and if not, can I make them?
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Posted 06/12/2026
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Script Dept
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107
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Q. I'd like the video feed from Q-Take to show up in MovieSlate's Video tab, the way my old Teradek Cube did. Can MovieSlate pull in a Q-Take feed — and if not, is there a way to see both apps at once?
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Posted 06/12/2026
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Pro Features
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108
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Q. I traveled to a different time zone and MovieSlate's time-of-day timecode isn't matching the new local time. My iPad shows the correct time, but the app's clock-based timecode is still on my old zone. How do I fix it?
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Posted 06/12/2026
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Timecode Sync
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109
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Q. I copied an annotation and pasted it onto a script page, but it doesn't appear. When I tap where it should be I can see its selection outline, yet the annotation itself stays invisible. How do I fix it?
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Posted 06/11/2026
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Script Dept
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110
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Q. I used to sync timecode wirelessly with a Timecode Buddy, but it's no longer being made. What wireless timecode devices does MovieSlate support now?
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Posted 06/11/2026
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Timecode Sync
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