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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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SORT: Question Date descending Topic
31 Q. I'm having trouble syncing my Timecode Systems' UltraSync BLUE with MovieSlate, how do I pair? Posted 07/30/2020 Timecode Sync
32 Q. How do I cancel my subscription? Posted 04/29/2019 Pro Features
33 Q. MovieSlate is slow when working with my scripts, is there anything I can do to make it faster? Posted 10/09/2018 Script Dept
34 Q. What is QuineBox™IoT? Posted 12/09/2017 Documentation
35 Q. How do I upgrade to MovieSlate 8? Posted 07/20/2017 Sales
36 Q. When I tap the clappersticks to start a shot, there is no sound from MovieSlate. How do I get the clapper and other sounds to work? Posted 07/01/2017 Troubleshooting
37 Q. My iPhone / iPad / iPod touch is running out of power at the end of my shooting day, what are some ways I can save power? Posted 12/07/2016 General
38 Q. Is MovieSlate compatible with Pomfort Silverstack? Posted 12/07/2016 General
39 Q. How can I use the Timecode Sync plugin with my DSLR or portable audio/voice recorder for my projects? Posted 12/06/2016 Timecode Sync
40 Q. Can I restore a backup to any device? Posted 10/20/2016 MovieSlate Cloud
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