Frequently Asked Questions

Why did my Timecode Sync plugin stop working after I upgraded to iOS 7?

MovieSlate may not function properly until iOS 7 Privacy Controls have been properly configured. iOS 7 introduced enhanced privacy controls for apps running on your iPhone, iPad, and iPod Touch. Sometimes iOS 7 privacy settings can cause MovieSlate to not function properly and you may not even be aware of it.

If you’re suddenly unable to sync LTC timecode with MovieSlate’s Timecode Sync plugin then iOS may be disabling access to the Microphone. In that case you can open your device's Settings app, tap on the Privacy item, then tap the Microphone item and enable it.

MovieSlate also uses the Microphone to record Audio Notes and to detect the sound of external clapper sticks closing from iPad cases like the MamboFrame, iClapperboard, and ikan T-Slate.